Terms and Conditions

Platform Terms and Conditions of Use homi69

Please read these terms and conditions carefully before registering or using the homi69 platform. By registering as a member, you agree to comply with all guidelines stated herein.

Updated: 1 January 2026
Bahasa Malaysia
Version 3.2
Key Summary
Minimum age requirement: 18 years
One account per user only
Bonuses are subject to wagering requirements
Withdrawals to account in your own name
Data protected by 256-bit SSL encryption
Fraud & multiple account usage prohibited
Key Points

What You Need to Know About homi69 Terms

Six key points in the homi69 terms and conditions you need to understand before playing

Member Eligibility

Registration at homi69 is open only to individuals aged 18 and above who reside in permitted regions. Each member is allowed only one active account. All information provided during registration must be accurate and up to date.

Bonus & Promotion Terms

All bonuses offered by homi69 are subject to clearly stated wagering requirements. These requirements must be fulfilled before any withdrawal can be made. The terms of each promotion vary and are displayed on the respective promotion page.

Deposit & Withdrawal

All financial transactions at homi69 must use a payment method registered in the member's own name. Withdrawals to third-party accounts are strictly prohibited in the interest of security and platform compliance.

Account Security

Each member is responsible for keeping their password and login credentials confidential. homi69 will not be held liable for any losses arising from unauthorized account access resulting from the member's own negligence.

Prohibited Activities & Account Closure

Homi69 reserves the right to suspend or close the account of any member found to be in breach of the terms and conditions, including fraud, multiple account usage, bonus abuse, or any activity that compromises the integrity of the platform.

Terms Amendment

Homi69 reserves the right to amend these terms and conditions at any time. Any changes will be communicated to members via in-platform notifications or registered email. Continued use of the platform following any amendment constitutes your agreement to the updated terms.

1. Introduction

Welcome to homi69, an online casino platform built specifically to serve players in Malaysia. These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and homi69 ("Platform", "We", "homi69") governing the use of all services, games, and features available on homi69.pro and related applications.

By registering an account, making a deposit, or simply using any part of this platform, you automatically agree to be bound by all terms and conditions stated in this document, including our Privacy Policy and all additional guidelines that may be updated from time to time.

Important: If you do not agree with any part of these terms, please stop using the platform immediately and contact our support team for assistance with account closure.

Homi69 operates as an online entertainment platform offering a wide range of casino games including video slots, table games, bingo, and Live Casino with real dealers. The platform is designed to deliver a safe, fair, and responsible gaming experience for all our members.

2. Eligibility & Registration

2.1 Age Requirement

Registration and use of the homi69 platform is strictly limited to individuals aged 18 and above. homi69 enforces this age requirement seriously and reserves the right to request identity verification documents at any time to confirm member eligibility. Any account found to be owned by an underage individual will be closed immediately and any remaining balance will be handled in accordance with established procedures.

2.2 Registration Information

During registration, you are required to provide truthful, accurate, and current information. Required details include your full name as per your identity card, date of birth, a valid email address, an active phone number, and a payment method registered in your own name. homi69 will conduct an identity verification process (KYC – Know Your Customer) to confirm the validity of the information provided.

2.3 One Account Per User

Each individual is permitted to hold only one active account at homi69. Registering more than one account for any purpose — including claiming bonuses multiple times — is strictly prohibited and constitutes a serious breach of these terms. homi69 uses advanced technology to detect multiple account registrations from the same individual, and firm action will be taken against violators.

Warning: Owning more than one account will result in all associated accounts being closed and all account balances may be forfeited in full without compensation.

3. Member Account

3.1 Account Security

You are solely responsible for the security of your account, including keeping your password confidential and not sharing your login details with any party. homi69 recommends using a strong, unique password, enabling two-factor authentication (2FA) available in your account settings, and changing your password immediately if you suspect unauthorised access to your account.

3.2 Responsibility for Account Activity

All activity that occurs within your account is your sole responsibility. homi69 will not be held liable for any losses arising from unauthorized account access resulting from your failure to safeguard your login credentials. If you suspect your account has been compromised, please contact our support team immediately for recovery assistance.

3.3 Updating Information

It is your responsibility to ensure that all personal information in your account profile remains accurate and up to date. Failure to update changed details — such as your email address or phone number — may affect the verification process for your transactions and withdrawals. homi69 is not liable for any delays or issues arising from outdated or inaccurate account information.

4. Deposit & Withdrawal

4.1 Deposit Methods

Homi69 accepts deposits via a range of payment methods integrated directly with Malaysia's financial ecosystem, including internet banking (Maybank2u, CIMB Clicks, Public Bank, RHB, Hong Leong Bank, AmBank), digital wallets (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay), and other methods listed in the Deposit section of the platform. All payment methods used must be registered in the same member's name.

4.2 Withdrawal Requirements

Withdrawals may be made at any time once the wagering requirements for any active bonus have been met. Minimum and maximum withdrawal limits are displayed in the Withdrawal section of the platform. homi69 processes withdrawals within the stated timeframe and funds will be credited to your account subject to the processing time of the respective financial institution.

  • Minimum withdrawal: RM 30 per transaction
  • All withdrawals must be sent to an account in the member's own name
  • KYC verification may be required for withdrawals exceeding certain limits
  • Homi69 reserves the right to request additional supporting documents before approving large withdrawals

4.3 Identity Verification (KYC)

As part of our commitment to security and regulatory compliance, homi69 conducts identity verification for all members. You may be required to submit a copy of your national identity card (MyKad), proof of current address (such as a utility bill no older than three months), and proof of ownership of the payment method used. This KYC process is in place to protect both you and the platform from fraudulent activity.

5. Bonuses & Promotions

5.1 Wagering Requirement

All bonuses credited to your account — including welcome bonuses, reload bonuses, cashback, free spins, and VIP bonuses — are subject to the wagering requirements stated alongside each offer. Wagering requirements refer to the minimum amount that must be wagered before the bonus or any winnings derived from it can be withdrawn. For example, a RM100 bonus with a 20x wagering requirement means you must place a total of RM2,000 in bets before a withdrawal is permitted.

5.2 Bonus Validity Period

Each bonus has a validity period clearly stated in the relevant promotion terms. Bonuses that are unused or wagering requirements that are not fulfilled within that period will expire and be automatically recredited to homi69. It is the member's responsibility to review and understand all bonus terms before claiming any promotional offer.

5.3 Bonus Abuse Prohibition

Homi69 takes any attempt to abuse or exploit the bonus system seriously, including but not limited to opening multiple accounts to claim bonuses repeatedly, using software or bots to manipulate games, and any form of unauthorised collusion between members to gain an unfair advantage. Such activities will result in account closure and forfeiture of all existing balances.

Tip: Always read the full terms of each promotion before claiming. Wagering requirements, eligible games, maximum bet limits while a bonus is active, and validity periods are all key details you need to know.

6. Games & Wagering

6.1 Game Fairness

All games available at homi69 use a Random Number Generator (RNG) that is independently and regularly audited by accredited certification bodies. This ensures that the outcome of every game is entirely random and cannot be manipulated by any party. The Return to Player (RTP) percentage for each slot game can be found in the respective game information.

6.2 Technical Issues

In the rare event that a technical issue affects game outcomes, homi69 reserves the right to void the affected round and return the wagered amount to the member's account. Any winnings resulting from system errors or software bugs are considered invalid and will not be paid out. homi69 will make every effort to resolve any technical issues promptly and fairly.

6.3 Wagering Limits

Homi69 sets minimum and maximum wagering limits for each game. These limits are clearly displayed within each game's interface. When a bonus is active, additional maximum wagering limits may apply in accordance with the relevant bonus terms. Exceeding the wagering limit while a bonus is active may result in the cancellation of the bonus and any associated winnings.

7. Prohibited Activities

The following activities are strictly prohibited on the homi69 platform and may result in immediate account closure:

  • Registering or using more than one account
  • Providing false or misleading information during registration or KYC
  • Using software, bots, or automated scripts to play or exploit the system
  • Any form of fraud, misconduct, or game manipulation
  • Money laundering or any suspicious financial activity conducted through the platform
  • Sharing or selling your account to another party
  • Exploiting system bugs or technical errors for unauthorized gain
  • Threatening, insulting, or harassing homi69 staff or other members
  • Any activity that damages the reputation or operations of the homi69 platform

Consequences of Violation: homi69 reserves the right to report any suspicious activity to the relevant authorities and to pursue legal action against individuals involved in fraud or unlawful activity on this platform.

8. Limitation of Liability

Homi69 shall not be liable for any loss or damage — whether direct, indirect, consequential, or special — arising from the use of or inability to use this platform, including but not limited to:

  • Financial losses from wagering activities
  • Service disruptions due to system maintenance or circumstances beyond our control
  • Delays in deposit or withdrawal processing caused by third parties
  • Unauthorised account access resulting from a member's negligence in safeguarding their login credentials

The homi69 platform is provided "as is" and we make no guarantee that the service will always be free from interruptions or errors. However, we are committed to resolving any issues promptly and professionally for the satisfaction of our members.

9. Account Closure

9.1 Closure by Member

You may close your homi69 account at any time by contacting our customer support team. Before closure, please ensure you have completed all active bonus wagering requirements and withdrawn any available balance. Any valid funds remaining in your account will be processed for withdrawal in accordance with our standard procedures.

9.2 Closure by homi69

Homi69 reserves the right to suspend or close any account with or without prior notice under the following circumstances: breach of terms and conditions, suspected fraudulent activity or money laundering, failure to verify member identity within the stipulated period, or for other reasons deemed necessary by homi69 to protect the integrity of the platform and the interests of other members.

9.3 Responsible Gaming & Self-Exclusion

Homi69 fully supports responsible gaming. Members who feel the need to control or stop their gaming activity may contact the support team to activate deposit limit, session time limit, or temporary or permanent self-exclusion features. homi69 will fully respect self-exclusion requests and will not send promotions to members who have self-excluded.

10. Amendments to Terms & Applicable Law

10.1 Right to Amend

Homi69 reserves the right to amend, update, or replace any part of these terms and conditions at any time without mandatory prior notice. However, we endeavour to inform members of material changes via in-platform notifications or registered email at least seven days before the changes take effect. It is the member's responsibility to review these terms periodically to stay informed of any updates.

10.2 Continued Use as Acceptance

Continued use of the homi69 platform after any amendments to the terms and conditions take effect constitutes your acceptance of and agreement to the updated terms. If you do not agree with the changes made, you have the right to close your account before the effective date of those changes.

10.3 Applicable Law

These terms and conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with these terms shall be resolved through the dispute resolution channels designated by homi69. homi69 encourages members to contact the customer support team first to resolve any issues before taking further action.

Have questions about these terms? The homi69 support team is available to assist you in English and Bahasa Melayu 24 hours a day, 7 days a week. Contact us via live chat within the platform or visit the FAQ us for an immediate response.

Ready to Get Started?

Register at homi69 & Start Enjoying the Best Entertainment

Now that you understand our terms and conditions, you are ready to enjoy a safe, fair, and exciting gaming experience at homi69. Register for free today and claim your exclusive welcome bonus.

Bahasa Melayu